{"id":178236,"date":"2026-02-05T00:59:57","date_gmt":"2026-02-05T00:59:57","guid":{"rendered":"https:\/\/pashacards.net\/ku\/terms\/"},"modified":"2026-08-30T00:00:58","modified_gmt":"2026-08-30T00:00:58","slug":"terms","status":"publish","type":"page","link":"https:\/\/pashacards.net\/en\/terms\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n\n\n<\/p>\n<div class=\"pasha-terms\" dir=\"ltr\" lang=\"en\">\n<p>PashaCards \u2014 Terms &amp; Conditions<\/p>\n<p class=\"pasha-terms__updated\"><em>Last Updated: 30\/08\/2026<\/em><\/p>\n<p>Welcome to PashaCards.<\/p>\n<p>The PashaCards website is operated by Takarub Tech Solutions W.L.L., with its registered office in Doha, State of Qatar, and is referred to in these Terms and Conditions as \u201cPashaCards,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour.\u201d<\/p>\n<p>By using the PashaCards website or completing a purchase through it, including by agreeing to these Terms through the confirmation checkbox displayed before proceeding with payment where applicable, you agree to be bound by these Terms and Conditions, together with the Refund &amp; Return Policy, Privacy Policy, and any other terms published on the website that apply to the service or product you purchase.<\/p>\n<p>If you do not agree to these Terms, please do not use the website or complete a purchase through it.<\/p>\n<h2>1. Nature of PashaCards Services<\/h2>\n<p>PashaCards provides gift cards, vouchers, and digital products that are delivered electronically.<\/p>\n<p>PashaCards does not sell or ship physical products through the website.<\/p>\n<p>Available products, prices, currencies, countries or regions in which products may be used, and redemption requirements may vary depending on the product and the customer\u2019s location.<\/p>\n<p>Certain products may only be available to specific markets or customers, including products or bundles offered through designated links or access methods.<\/p>\n<h2>2. Eligibility to Use the Website and Make Purchases<\/h2>\n<p>The user must be at least 18 years old to make purchases through PashaCards.<\/p>\n<p>By completing a purchase, the customer confirms that they are at least 18 years old and have the legal capacity required to enter into the transaction.<\/p>\n<p>PashaCards may refuse or decline to complete an order if it becomes apparent that the user does not meet applicable legal eligibility requirements or any other applicable requirements, subject to applicable law and the relevant circumstances.<\/p>\n<h2>3. Purchases Without Creating an Account<\/h2>\n<p>Customers may complete a purchase through PashaCards without creating a traditional user account or registering on the website.<\/p>\n<p>PashaCards may use information provided by the customer during the purchase process, such as a phone number or email address, to associate the order with the customer and provide services relating to the order, including access to orders and vouchers through the means made available on the website, in accordance with the Privacy Policy.<\/p>\n<h2>4. My Account and OTP Access<\/h2>\n<p>PashaCards may provide customers with access to the My Account section using a one-time verification code (OTP).<\/p>\n<p>This system is used to verify the customer\u2019s access to orders and digital vouchers associated with their contact information.<\/p>\n<p>Digital vouchers and orders associated with the customer may appear in My Account.<\/p>\n<p>The customer is responsible for keeping verification codes confidential and must not share them with any other person.<\/p>\n<p>The customer must not share an OTP or any information that would allow another person to access their vouchers or orders.<\/p>\n<h2>5. Orders and Payment<\/h2>\n<p>Before completing payment, the customer is presented with an order summary or review\/confirmation page and, where applicable, is required to agree to these Terms and Conditions through a confirmation checkbox.<\/p>\n<p>The customer is then directed to the designated payment provider to complete the payment.<\/p>\n<p>Payments are processed through the relevant payment provider, including Fatora where applicable.<\/p>\n<p>PashaCards does not collect or store the customer\u2019s full payment card details through its website unless expressly stated otherwise.<\/p>\n<p>The execution of the payment transaction is subject to the authorization, verification, and security procedures of the relevant payment provider.<\/p>\n<p>PashaCards verifies successful payment with the payment provider before delivering the digital product.<\/p>\n<p>A purchase is not considered complete for the purposes of digital product delivery until PashaCards receives confirmation from the payment provider that the payment has been successfully completed.<\/p>\n<p>If a payment is declined, fails, or is cancelled, the digital product will not be delivered based on that transaction.<\/p>\n<p>The website interface allows the customer, before proceeding to the payment provider, to review the order details displayed and correct any relevant input information that can be corrected before completing the process.<\/p>\n<p>After payment is confirmed, an electronic order confirmation is displayed through the means made available on the website, and the digital product is provided in accordance with the delivery mechanism described in these Terms. The current interface and process form part of the execution of the order and digital delivery.<\/p>\n<h2>6. Prices and Currencies<\/h2>\n<p>Product prices are displayed on the PashaCards website in the currency indicated on the website or during the purchase process.<\/p>\n<p>The payment transaction may be processed or settled in a different currency by the payment provider, bank, or relevant financial institution.<\/p>\n<p>The final amount appearing in the customer\u2019s account may differ due to currency exchange rates or fees charged by the bank or payment provider, if any.<\/p>\n<p>PashaCards seeks to display product and pricing information clearly and accurately before a purchase is completed.<\/p>\n<h2>7. Digital Products and Voucher Delivery<\/h2>\n<p>All products provided by PashaCards are digital products, and no physical shipping or delivery is involved.<\/p>\n<h3>7.1 Individual Vouchers<\/h3>\n<p>For individual vouchers, after successful payment has been confirmed, the voucher is displayed to the customer on the confirmation page (Thank You Page) and remains available subsequently through My Account.<\/p>\n<h3>7.2 Wholesale Bundles<\/h3>\n<p>For wholesale bundles, after successful payment has been confirmed, the customer is provided with a downloadable digital file containing the vouchers included in the bundle. The download link appears on the confirmation page and the file and\/or vouchers associated with the order remain available subsequently through My Account, as supported by the system.<\/p>\n<h3>7.3 Delivery Channel<\/h3>\n<p>PashaCards does not currently send vouchers by email. Delivery is made through the electronic means provided on the website as described above.<\/p>\n<h3>7.4 Technical Issues After Payment<\/h3>\n<p>If payment is successful but the voucher or download link does not appear due to a technical or operational issue, the customer should contact PashaCards through the official support channels. Such cases will be handled in accordance with the Refund &amp; Return Policy and applicable laws.<\/p>\n<h2>8. Product, Region, and Platform Information<\/h2>\n<p>Before completing a purchase, the customer should review the product information displayed on the website, including, as applicable:<\/p>\n<ul>\n<li>Product name.<\/li>\n<li>Voucher value.<\/li>\n<li>Country or region.<\/li>\n<li>Platform or service on which the voucher may be used.<\/li>\n<li>Redemption requirements.<\/li>\n<li>Any product-specific restrictions or conditions.<\/li>\n<\/ul>\n<p>Certain vouchers may be restricted to a particular country or region and may only be used with eligible accounts in that country or region.<\/p>\n<p>The customer is responsible for ensuring that the selected product is suitable for the account, platform, country, or region in which the customer intends to use it.<\/p>\n<p>Purchasing a voucher intended for a region different from the region of the customer\u2019s account does not, by itself, constitute a defect in the product.<\/p>\n<p>Nothing in this section is intended to exclude any mandatory consumer rights under the applicable laws of the State of Qatar.<\/p>\n<h2>9. Use of Vouchers<\/h2>\n<p>After delivery of a voucher, the customer is responsible for using it in accordance with the instructions and terms of the voucher issuer or relevant platform.<\/p>\n<p>Vouchers may be subject to separate terms of use imposed by the issuer or platform, including country, region, account, or expiry-date restrictions, where applicable.<\/p>\n<p>PashaCards is not responsible for changes to the voucher\u2019s terms of use or to the policies of the issuer or platform after the voucher has been sold, where such matters are outside PashaCards\u2019 control.<\/p>\n<p>However, this does not limit PashaCards\u2019 responsibility for defective or non-conforming products or any other mandatory consumer rights under applicable law.<\/p>\n<h2>10. Invalid or Non-Working Vouchers<\/h2>\n<p>If a customer believes that a voucher is invalid or does not work, the customer should contact PashaCards as soon as possible.<\/p>\n<p>PashaCards may review the order and verify the payment and delivery status and may contact the supplier or voucher issuer to verify the status of the voucher.<\/p>\n<p>The verification process may confirm whether the voucher is:<\/p>\n<ul>\n<li>Valid.<\/li>\n<li>Invalid.<\/li>\n<li>Previously used or redeemed.<\/li>\n<\/ul>\n<p>The redemption date, where available, may also be used as part of the verification process.<\/p>\n<p>Such cases are handled in accordance with the Refund &amp; Return Policy.<\/p>\n<h2>11. Suppliers and Voucher Issuers<\/h2>\n<p>PashaCards may obtain certain digital vouchers from third-party suppliers, issuers, or distributors.<\/p>\n<p>PashaCards may need to contact the supplier or voucher issuer to verify the status of a voucher or address an issue relating to it.<\/p>\n<p>This does not mean that the supplier or issuer becomes a party to the purchase contract between the customer and PashaCards unless otherwise stated.<\/p>\n<p>PashaCards remains the contracting party with the customer in relation to the digital product sold through PashaCards, subject to these Terms and applicable laws.<\/p>\n<h2>12. Wholesale and Bundle Purchases<\/h2>\n<p>PashaCards may provide certain digital products or bundles to wholesale customers or eligible customers through designated links or access methods.<\/p>\n<p>A bundle may contain a number of individual digital vouchers, and the number and value of the vouchers may vary according to what is stated on the product page and\/or at the time of purchase.<\/p>\n<p>After successful payment has been confirmed, the bundle may be provided to the customer in the form of a downloadable digital file containing the vouchers included in the bundle.<\/p>\n<p>A download link may be made available on the confirmation page after successful payment, and the file or vouchers associated with the order may also subsequently be made available through My Account.<\/p>\n<p>Making the file available for download constitutes digital delivery of the bundle, without prejudice to any mandatory consumer rights under the applicable laws of the State of Qatar.<\/p>\n<p>Each voucher contained in the file constitutes a separate voucher that may be used in accordance with its own terms and the terms of the relevant issuer or platform.<\/p>\n<p>The customer is responsible for keeping the voucher file confidential and must not share it with unauthorized persons.<\/p>\n<p>Once the voucher file has been downloaded or made available for download, the customer may not copy, redistribute, or use the vouchers in a manner that violates the terms of the product or issuer or the authorization granted to the customer.<\/p>\n<p>Generally, the value of part of a bundle cannot be refunded after any voucher forming part of the bundle has been used or redeemed, except where applicable law requires otherwise or where a defect or non-conformity is established.<\/p>\n<p>Wholesale and bundle purchases are subject to the applicable Refund &amp; Return Policy.<\/p>\n<h2>13. Returns and Refunds<\/h2>\n<p>Returns and refunds are subject to the Refund &amp; Return Policy published on the PashaCards website.<\/p>\n<p>The Refund &amp; Return Policy forms part of these Terms and Conditions.<\/p>\n<p>Where a product is defective or non-conforming, the matter will be handled in accordance with the applicable laws of the State of Qatar and PashaCards\u2019 relevant policy.<\/p>\n<p>No provision of these Terms shall be interpreted as waiving or restricting any consumer rights that cannot legally be waived.<\/p>\n<h2>14. Unauthorized Transactions and Payment Disputes<\/h2>\n<p>If a customer believes that a purchase was made without their authorization, they should contact PashaCards as soon as possible.<\/p>\n<p>PashaCards may review the order information, payment status, delivery records, and voucher status and may cooperate with the relevant payment provider where necessary.<\/p>\n<p>Payment disputes, bank disputes, and chargebacks are subject to the procedures of the relevant payment provider, bank, or financial institution, as well as applicable laws.<\/p>\n<p>The customer must not send PashaCards their full payment card number, CVV, PIN, OTP, password, or other sensitive payment credentials.<\/p>\n<h2>15. Prohibited Use<\/h2>\n<p>Users are prohibited from using the website or services in a manner that:<\/p>\n<ul>\n<li>Violates applicable laws or regulations.<\/li>\n<li>Involves fraud or deception.<\/li>\n<li>Attempts to obtain products or vouchers through unlawful means.<\/li>\n<li>Involves attempts to hack, disrupt, or interfere with the website or its services.<\/li>\n<li>Involves using or sharing another person\u2019s login credentials or OTPs without authorization.<\/li>\n<li>Exploits any technical vulnerability or error in the website to obtain products or vouchers without making the required payment.<\/li>\n<li>Involves unauthorized resale, misuse of designated links or bundle files, or use of the services in a manner that violates the terms of the product or bundle or the authorization granted to the customer.<\/li>\n<\/ul>\n<p>Nothing in this section is intended to prohibit authorized commercial use or wholesale activity by PashaCards\u2019 wholesale or eligible customers in accordance with the specific terms applicable to those products or bundles.<\/p>\n<p>PashaCards reserves the right to take appropriate action in cases of unlawful use or misuse, subject to applicable law and the relevant circumstances.<\/p>\n<h2>16. Website and Service Availability<\/h2>\n<p>PashaCards seeks to maintain stable operation of the website and services but does not guarantee that the website will operate without interruption or errors at all times.<\/p>\n<p>Services may be affected by factors outside PashaCards\u2019 control, including:<\/p>\n<ul>\n<li>Internet failures.<\/li>\n<li>Service provider issues.<\/li>\n<li>Payment provider issues.<\/li>\n<li>Maintenance.<\/li>\n<li>Technical failures.<\/li>\n<li>Issues involving suppliers or voucher issuers.<\/li>\n<\/ul>\n<p>If a technical or operational issue results in the failure to deliver a product that has been paid for, the matter will be handled in accordance with the Refund &amp; Return Policy and applicable laws.<\/p>\n<p>Unless a different delivery or performance period has been agreed, if a delay in delivering a paid digital product or performing the relevant obligation continues for more than thirty (30) days, the customer may terminate the obligation affected by the delay and request a refund of the amount paid for it in accordance with applicable laws and the Refund &amp; Return Policy.<\/p>\n<p>PashaCards seeks to notify the customer of any delay or difficulty that has a material impact on the performance of the contract, where reasonably possible.<\/p>\n<p>Nothing in this section creates a specific service-level or delivery-time commitment beyond what is required by law or expressly stated.<\/p>\n<h2>17. Intellectual Property<\/h2>\n<p>All intellectual property rights relating to the PashaCards website, including its content, design, text, logos, trademarks, and software, are owned by PashaCards or used under license, unless otherwise stated.<\/p>\n<p>The website content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior permission from the relevant rights holder.<\/p>\n<h2>18. Privacy and Data Protection<\/h2>\n<p>PashaCards handles customers\u2019 personal data in accordance with the Privacy Policy published on the website and the applicable laws and regulations of the State of Qatar, including Law No. (13) of 2016 on Personal Data Privacy Protection, where applicable.<\/p>\n<p>The Privacy Policy explains the types of data that PashaCards may collect, the purposes for which it may be used, how it is protected, the parties with whom it may be shared, and customers\u2019 rights relating to their personal data.<\/p>\n<p>Use of the website and completion of purchases are subject to the Privacy Policy in addition to these Terms.<\/p>\n<h2>19. Contact and Customer Support<\/h2>\n<p>Customers may contact PashaCards regarding orders, issues, or inquiries through:<\/p>\n<p>Email: <a href=\"mailto:support@pashacards.net\">support@pashacards.net<\/a><\/p>\n<p>Customers may also contact PashaCards through the official PashaCards social media accounts identified on the website.<\/p>\n<p>PashaCards may request reasonable information necessary to verify the customer\u2019s identity, order, or issue before providing certain services or order information.<\/p>\n<h2>20. Changes to Products and Services<\/h2>\n<p>PashaCards may update or modify its products, prices, services, delivery mechanisms, or refund processes from time to time.<\/p>\n<p>Any future change will not affect orders that were completed before the date of the change, except to the extent permitted or required by law.<\/p>\n<h2>21. Changes to These Terms and Conditions<\/h2>\n<p>PashaCards may update these Terms and Conditions from time to time to reflect changes to its services, products, or legal and regulatory requirements.<\/p>\n<p>The updated version will be published on the website together with the applicable last-updated date.<\/p>\n<p>Use of the website or completion of purchases after the changes are published, including agreement through a confirmation checkbox where displayed, will be subject to the updated version, without prejudice to the rights and obligations relating to orders completed before the amendment.<\/p>\n<h2>22. Consumer Rights in Electronic Contracts<\/h2>\n<p>Without prejudice to the provisions of Law No. (8) of 2008 on Consumer Protection, relevant electronic transactions are also subject to the provisions of Decree-Law No. (16) of 2010 on Electronic Commerce and Transactions, where applicable.<\/p>\n<p>To the extent that any rights relating to cancellation or termination of a contract within a statutory period and subject to the conditions prescribed by that law may apply, requests will be handled in accordance with applicable laws and the Refund &amp; Return Policy. Nothing in these Terms shall be interpreted as waiving any mandatory consumer right.<\/p>\n<div class=\"pasha-terms__note\"><strong>[WAITING FOR LEGAL CONFIRMATION]<\/strong> Draft v2 does not include any wording stating that digital vouchers are excluded from any statutory period, nor does it claim that merely displaying or making a voucher available automatically causes any legal right to lapse. This section may be supplemented following review by a Qatari lawyer if additional detail is required.<\/div>\n<h2>23. Limitation of Liability<\/h2>\n<p>To the maximum extent permitted by the applicable laws of the State of Qatar, PashaCards shall not be liable for indirect or consequential losses or loss of benefit arising from factors beyond its reasonable control, including failures of the internet, third-party systems, payment providers, or voucher issuers where such matters are outside PashaCards\u2019 control.<\/p>\n<p>Nothing in this section limits, and it shall not be interpreted as limiting:<\/p>\n<ul>\n<li>PashaCards\u2019 liability for defective or non-conforming products as required by law;.<\/li>\n<li>Any mandatory consumer rights that cannot legally be restricted or waived;.<\/li>\n<li>Liability arising from fraud or gross negligence where established under applicable law.<\/li>\n<\/ul>\n<h2>24. Governing Law and Jurisdiction<\/h2>\n<p>These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the State of Qatar.<\/p>\n<p>Without prejudice to any mandatory legal rights or jurisdictions available to consumers under applicable law, disputes relating to the use of the website or services shall be subject to the jurisdiction of the competent courts of the State of Qatar.<\/p>\n<h2>25. Severability<\/h2>\n<p>If any provision of these Terms and Conditions is found to be invalid or unenforceable under applicable law, this shall not affect the validity or enforceability of the remaining provisions, to the extent permitted by law.<\/p>\n<h2>26. Contact Us<\/h2>\n<div class=\"pasha-terms__contact\">\n<p>PashaCards<\/p>\n<p>Operated by: Takarub Tech Solutions W.L.L.<\/p>\n<p>Address: Doha, State of Qatar \u2014 FinTech Circle, QFC Complex, 9th Floor, Office No. 1<\/p>\n<p>Email: <a href=\"mailto:support@pashacards.net\">support@pashacards.net<\/a><\/p>\n<p>Website: <a href=\"https:\/\/pashacards.net\">https:\/\/pashacards.net<\/a><\/p>\n<\/div>\n<\/div>\n<p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about these Terms and Conditions, please contact us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have any questions about these Terms and Conditions, please contact us.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-178236","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pashacards.net\/en\/wp-json\/wp\/v2\/pages\/178236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pashacards.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pashacards.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pashacards.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pashacards.net\/en\/wp-json\/wp\/v2\/comments?post=178236"}],"version-history":[{"count":2,"href":"https:\/\/pashacards.net\/en\/wp-json\/wp\/v2\/pages\/178236\/revisions"}],"predecessor-version":[{"id":202575,"href":"https:\/\/pashacards.net\/en\/wp-json\/wp\/v2\/pages\/178236\/revisions\/202575"}],"wp:attachment":[{"href":"https:\/\/pashacards.net\/en\/wp-json\/wp\/v2\/media?parent=178236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}