Privacy Policy — PashaCards
Last Updated: 30/08/2026
1. Introduction and Scope
PashaCards respects your privacy and handles your personal data with care.
This Privacy Policy explains how personal data may be collected, used, protected, and shared when you use the PashaCards website, make purchases through it, or use related services, including My Account where available.
This policy applies to services provided through:
By using the website, completing a purchase, or contacting us regarding orders or services, your personal data may be processed in accordance with this Privacy Policy and applicable laws and regulations in the State of Qatar.
2. The Entity Responsible for Processing Personal Data
The entity responsible for operating the PashaCards website and processing personal data related to its services is:
شركة تقارب لحلول التكنولوجيا ذ.م.مTakarub Tech LLC
In this Privacy Policy, the entity may be referred to as “PashaCards,” “we,” “us,” or “the Company,” depending on the context.
PashaCards is the website and brand name through which the Company provides its services.
Location: Doha, State of Qatar
Email:support@pashacards.net
Website:PashaCards
3. Nature of PashaCards Services
PashaCards provides gift cards, vouchers, and digital products that are delivered electronically.
PashaCards does not sell or ship physical products through the website.
Available services may include:
- Individual purchases of vouchers and digital products.
- Wholesale and digital bundle purchases (Wholesale / Bundle) for certain customers or through special access methods.
- Access to orders and vouchers through My Account.
- Verification for access to My Account using a One-Time Password (OTP).
The processing of personal data is primarily related to providing these services, fulfilling orders, operating the website, protecting the service, and complying with applicable legal obligations.
4. Personal Data We Collect
4.1 Information Provided During Purchase
During the purchase process, customers may be asked to provide personal information necessary to process and fulfil the order, including:
- Name.
- Email address.
- Phone number.
- Country or region.
- Information related to the order and transaction.
This information is used to the extent necessary to process the order, complete the purchase, and provide related services.
4.2 Order and Voucher Information
We may process information related to orders, digital products, and vouchers to the extent necessary to fulfil orders, provide services and customer support, and investigate issues relating to an order or voucher.
This may include information related to the order, payment status, digital product, voucher, and digital delivery.
4.3 My Account and OTP Information
When using My Account, we may process the email address or phone number used to access the service.
PashaCards provides two verification methods using a One-Time Password (OTP):
- OTP verification through email.
- OTP verification through phone number / SMS.
After successful verification, customers may access orders and digital vouchers associated with their information, subject to the functionality available through the system.
Customers are responsible for keeping their OTP confidential and must not share it with any other person.
4.4 Support and Communication Information
When you contact us by email or through PashaCards’ official social media accounts available and listed on the website, we may process the information you provide in connection with your request or inquiry.
4.5 Technical Data and Cookies
When you visit or use the website, certain technical information, session information, cookies, and similar technologies may be processed as necessary to operate, protect, or support certain functions of the website.
Further information is provided in the Cookies section below.
5. Payment Information
PashaCards does not collect or store customers’ complete payment card information.
Payment card information is processed by the relevant payment service provider, including Fatora where applicable.
PashaCards may receive information or results relating to the status of a payment transaction, such as whether the transaction was successful or unsuccessful, to the extent necessary to fulfil the order.
Payment processing is subject to the verification, authorization, and security procedures of the relevant payment provider.
Customers should not send their full payment card number, CVV, PIN, or banking OTP codes to PashaCards through customer support channels.
6. How We Collect Personal Data
Personal data may be collected through:
- Directly from the customer when entering purchase information, using My Account, or contacting us.
- The website and its systems while using the website or completing purchases.
- Payment providers in relation to payment status and transaction results.
- Voucher suppliers or issuers where necessary to verify the status of a voucher or address an issue relating to it.
- Technical service providers involved in operating the website or sending service messages or OTP codes, where applicable.
7. How We Use Personal Data
PashaCards may use personal data, as necessary, for the following purposes:
- Processing and fulfilling orders.
- Verifying payment status.
- Delivering digital products and vouchers.
- Providing access to My Account.
- Making orders and vouchers associated with the customer available.
- Sending OTP codes by email or phone number / SMS.
- Providing customer service and support.
- Addressing issues relating to orders, vouchers, or digital delivery.
- Protecting the website and services and preventing fraud and misuse.
- Managing records and transactions relating to the services.
- Handling disputes and claims relating to orders and transactions.
- Complying with applicable legal and regulatory obligations.
Marketing
PashaCards does not currently use personal data to send marketing or promotional campaigns.
If personal data is used for marketing purposes in the future, this will be done in accordance with applicable laws and relevant legal requirements, and this Privacy Policy may be updated where appropriate.
8. My Account and OTP Verification
PashaCards may provide customers with access to My Account using a One-Time Password (OTP).
Two verification methods are available:
- OTP via email.
- OTP via phone number / SMS.
After successful verification, customers may access orders and digital vouchers associated with their information, subject to the functionality available through the system.
Customers are responsible for keeping their OTP confidential and must not share it with any other person.
9. Digital Orders and Vouchers
Personal data may be processed to the extent necessary to fulfil digital orders, including associating an order with the customer’s information and making the product or voucher available through the electronic methods provided on the website.
For individual vouchers, the voucher may be displayed after successful payment through the order confirmation page and may also be available later through My Account.
For digital bundles or wholesale purchases, a digital file containing the relevant vouchers may be provided according to the delivery method applicable to the product and may remain available through My Account where supported by the system.
Where necessary to verify the status of a voucher or address an issue relating to it, limited and necessary information may be shared with the relevant supplier or voucher issuer.
10. Sharing Personal Data with Third Parties
PashaCards does not sell personal data.
Personal data may be shared with or processed by third parties to the extent necessary to provide services, operate the website, protect the service, or comply with applicable law, including:
- Payment providers, including Fatora where applicable.
- SMS service providers used to send OTP codes, where applicable.
- Email service providers used to send OTP codes or service-related messages, where applicable.
- Voucher suppliers or issuers where necessary to verify voucher status or address an issue relating to a voucher.
- Hosting and technical infrastructure providers necessary to operate the website.
- Technical and security service providers necessary to operate and protect the website.
- Governmental, judicial, or regulatory authorities where disclosure is required by law or pursuant to a legitimate request from a competent authority.
- Professional service providers where legitimately necessary, such as for legal services or dispute management.
Where possible, the sharing of personal data is limited to information necessary for the relevant purpose.
11. Suppliers and Voucher Issuers
PashaCards may obtain certain digital vouchers from third-party suppliers, issuers, or distributors.
Where necessary to verify the status of a voucher or address an issue relating to it, limited and necessary information may be shared with the relevant supplier or issuer.
Such sharing is limited to what is necessary for operational purposes, verification, support, or resolving the relevant issue.
12. Cookies and Similar Technologies
The PashaCards website may use cookies and similar technologies to operate the website, support its functionality, protect the service, improve the user experience, and, where enabled, measure interaction with the website.
These technologies may include:
- Cookies necessary for the operation of the website and its core functionality.
- Technologies related to website security and protection.
- Technologies related to interaction measurement or tracking, where enabled.
Meta Pixel
A Meta Pixel has been detected on the website.
This technology may be used by Meta services to process information relating to a user’s interaction with the website in accordance with its operation and relevant Meta policies.
Cloudflare
The website uses services associated with Cloudflare as part of the website’s technical infrastructure and protection, and cookies associated with such services may be present.
Managing Cookies
Users may control certain cookies through their browser settings.
However, disabling certain necessary cookies may affect some website functions, the ability to complete a purchase, or access to My Account.
The technologies and cookies used on the website may change over time, and this Privacy Policy may be updated where material changes occur.
13. Data Security
PashaCards seeks to implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or unlawful disclosure, taking into account the nature of the services and the relevant risks.
Depending on the nature of the system, service protection may include verification methods such as OTP and the use of specialized payment, infrastructure, and technical service providers.
However, no electronic system or method of transmitting data over the internet can be guaranteed to be completely secure.
Customers are responsible for keeping OTP codes and any access information relating to their orders or accounts confidential.
14. Processing Data Outside the State of Qatar
Some personal data may be processed or stored on systems or technical infrastructure located outside the State of Qatar, depending on the locations of hosting systems and the technical, payment, messaging, and email service providers used to operate the services.
PashaCards handles such processing in accordance with applicable laws and regulations in the State of Qatar, including, where applicable, Law No. 13 of 2016 concerning Personal Data Privacy Protection.
15. Data Retention
PashaCards retains personal data and records relating to orders and transactions for as long as necessary for the purposes for which they were collected, including operating the service, providing support, protecting rights, handling disputes, and complying with applicable legal obligations.
Certain order, transaction, and operational records may be retained for extended periods where necessary for these purposes.
This Privacy Policy does not mean that all data is deleted after a single fixed period, as retention periods may vary depending on the nature of the data, the purpose of retention, and applicable legal requirements.
16. Customer Rights Regarding Personal Data
Subject to applicable laws and regulations in the State of Qatar, customers may request to exercise rights relating to their personal data, including, where applicable:
- Access to personal data that we process.
- Correction of inaccurate data.
- Updating personal data.
- Deletion or erasure of personal data where permitted by law.
- Information regarding how personal data is used.
- Objection to certain processing activities where permitted by law.
- Any other rights provided under applicable law.
Each request will be considered according to applicable law, the circumstances, and the relevant data.
We may request reasonable and necessary information to verify the identity of the person making the request or their connection to the relevant data or order before responding.
Privacy-related requests may be submitted to:
You may also contact us through PashaCards’ official social media accounts available and listed on the website.
17. Children and Minimum Age
Under the PashaCards Terms & Conditions, users must be 18 years of age or older to complete purchases through the website.
PashaCards’ purchasing services are not intended for children below this age.
If the services are used in violation of applicable age requirements, PashaCards may take appropriate action in accordance with applicable law and the relevant circumstances.
18. Transactions, Disputes, and Fraud Prevention
Order and transaction information, excluding complete payment card information, may be processed to the extent necessary to:
- Complete and document transactions.
- Verify orders.
- Address issues or disputes relating to orders.
- Cooperate with the relevant payment provider where necessary.
- Prevent fraud and misuse.
- Protect the website and services.
- Respond to legitimate legal requests.
Disputes relating to payments, bank disputes, or chargebacks, where applicable, are subject to the procedures of the relevant payment provider, bank, or financial institution, in addition to applicable laws.
19. Links and Other Policies
This Privacy Policy complements other applicable PashaCards documents and policies, including:
- Terms & Conditions.
- Refund & Return Policy.
Certain vouchers or products may also be subject to additional terms imposed by the relevant voucher issuer or platform.
The website may contain links or references to third-party websites or services.
PashaCards does not control the privacy practices of those websites or services, and users are encouraged to review their respective privacy policies when using them.
20. Changes to This Privacy Policy
PashaCards may update this Privacy Policy from time to time to reflect changes in its services, technologies, legal requirements, or operational practices.
The updated version will be published on the website with the date of the latest update.
Users are encouraged to review this Privacy Policy periodically to stay informed of any changes.
21. How to Contact Us
For questions or requests relating to privacy, personal data, or orders, you may contact us through:
Email:support@pashacards.net
You may also contact us through PashaCards’ official social media accounts available and listed on the website.
Company:شركة تقارب لحلول التكنولوجيا ذ.م.مTakarub Tech LLC
Location:Doha, State of Qatar
Website:PashaCards
22. Governing Law
This Privacy Policy is governed by and interpreted in accordance with the applicable laws of the State of Qatar.
This includes, where applicable, Law No. 13 of 2016 concerning Personal Data Privacy Protection and any related laws or regulations.
Nothing in this Privacy Policy is intended to exclude or limit any mandatory right or protection provided under applicable law.
23. General Provisions
If any provision of this Privacy Policy is found to be invalid or unenforceable under applicable law, this will not affect the validity or enforceability of the remaining provisions to the extent permitted by law.
If any provision of this Privacy Policy conflicts with a mandatory provision of applicable law, the mandatory legal provision shall prevail.
This Privacy Policy relates specifically to personal data and privacy and does not replace the Terms & Conditions or the Refund & Return Policy applicable to PashaCards.
End of Privacy Policy
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